Contact TaxAct Service & Support


 Support Hours


April 16, 2020 - January 15, 2021

Monday - Friday
8am - 5pm

January 18, 2021 - April 15, 2021

Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sunday
10am - 5pm

April 16, 2021 - January 14, 2022

Monday - Friday
8am - 5pm

Exceptions

October 15, 2020

Thursday
8am - 8pm

January 23, 2021

Saturday
9am - 8pm

January 24, 2021

Sunday
10am - 8pm

January 30, 2021

Saturday
9am - 8pm

January 31, 2021

Sunday
10am - 8pm

April 10, 2021

Saturday
9am - 8pm

April 11, 2021

Sunday
10am - 8pm

April 12, 2021

Monday
8am - 10pm

April 13, 2021

Tuesday
8am - 10pm

April 14, 2021

Wednesday
8am - 10pm

April 15, 2021

Thursday
8am - midnight

All times are in Central time zone

Support is closed on the following holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas

Type of Support - TaxAct Products Email Support Phone Support*
Tax Help (319) 373-3600
Customer Service Email Support (319) 373-3600
Type of Support - TaxAct Professional Products Email Support Phone Support
Product Support

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)

Email Professional Support (319) 731-2682
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

Email Professional Support (319) 731-2682
Tax Help

(Tax questions and IRS & State notices)

Email TaxPayer Support (319) 731-2680